Frequently Asked Questions
What are the packaging details for shipment?
We provide seaworthy packing using cartons and foam to ensure the products remain intact during transport.
What is the standard lead time for orders?
Products are typically shipped within 20 days after payment is received.
How do you ensure product quality?
We perform a 100% test on all units and conduct strict sampling inspections before shipment to ensure high quality.
Do you support product customization?
Yes, we support product customization to meet specific technical requirements.
What is the HI-POT safety rating for this transformer?
The transformer is rated for HI-POT at 4000VAC 50HZ for 60 seconds.
What materials are used in the construction?
The product is constructed using high-quality cores, copper wire, and a durable plastic case.