❓ Frequently Asked Questions
Q: What kind of furniture production services do you provide?
A: We provide OEM services and full customization options to meet specific design needs.
Q: Can you produce furniture from photos only?
A: Yes, our technician team can reproduce products based on pictures or design drawings you provide.
Q: What are your main advantages?
A: Product quality is fundamental. We focus on reducing after-sales issues to ensure higher long-term value for our clients.
Q: How long is the warranty period for your products?
A: We offer a 1-3 year after-sales warranty based on different materials used in the furniture.
Q: What are the payment terms and delivery process?
A: We require a T/T 30% deposit prior to production, and the remaining 70% balance is due before shipment.
Q: How do you handle after-sales issues or damaged products?
A: Replacements will be shipped with your next order or sent directly after reviewing photos and videos of the damage.
Smrtr Technology
