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Frequently Asked Questions
Q: Are you a manufacturer?
A: Yes, we are a manufacturer providing professional OEM and ODM services to customers worldwide.
Q: How do you ship the finished products?
A: We typically ship via sea, land, air, or express delivery depending on your requirements.
Q: What is the standard delivery time?
A: Generally, it takes 20 to 35 days after receiving your advance payment. The specific time depends on the project and quantity.
Q: What payment methods and currencies do you accept?
A: We accept USD, EUR, and CNY via T/T, L/C, PayPal, Western Union, and Credit Card.
Q: What are the main benefits of using PET material for trays?
A: PET material is non-toxic, environmentally friendly, and offers excellent breathability to improve seedling survival rates.
Q: How can I receive a response to my inquiry?
A: You can send us an inquiry directly; we generally reply to all questions within one hour during business hours.